Vegan Mama Shipping & Delivery:
Vegan Mama delivers to most addresses across the greater Sydney region. If you're not sure if you fit within that region, drop us a line and we'll message you right back with a confirmation.
We have a flat shipping rate of $12 to all of our delivery zones. At our checkout, you may not see the delivery rate but we guarantee you that you will only be charged $12 :)
Orders received by midday on Monday will be delivered to your doorstep on Wednesday.
Vegan Mama meals are delivered to your door in a insulated foil cardboard box with accompanying reusable ice chill pack to keep your food cool for several hours. We don't want those yummy meals to spoil, so it's super important to be able to connect with your delivery as soon as possible so that you can whisk them off to your refrigerator and freezer to keep them chilled till you're ready to heat, and eat them.
If you live in a security apartment block, we would love to send our meals to you but often our couriers will not leave parcels where they believe it is not safe. We suggest you have your meals delivered to work or a friend's home or give clear instructions as to where to leave your order.
Where and when your meals will arrive:
Vegan Mama meals will be delivered by courier on Wednesdays. Meal deliveries can be made to areas inside the Greater Sydney area as shown in the brown region in the map below. If in doubt about whether you fall into our delivery area, send us a message through our Contact Us page, or via our Facebook page and we'll confirm whether we can deliver to you. We are working on increasing our delivery zone very soon, please go to the top of this page and Register to get the news first!
We will notify you via email that your order is on its way however we cannot determine exactly what time your delivery will arrive due to courier schedules and Sydney's wonderful traffic which we cannot control.
How your goodies will arrive:
We're currently checking out the packaging landscape in a search for the perfect eco/efficient containers. In the meantime, we packing our meals in heat sealed zip lock pouches and cardboard and BPA-free plastic containers. If you can reuse these containers ... Great! And if not, most councils will recycle them. Same goes for the cardboard delivery boxes.
If your delivery has been damaged during freight, please let us know immediately and we'll endeavour to rectify any issues.